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I am not familiar with the city. Could you provide me some accommodation proposals according to my needs?
Of course, our team can help you! Should you need a personalised offer, please contact us by email at eaie@bnetwork.com providing the following information: number of rooms nedeed, dates, budget, hotel category and preferred location. However, we strongly advise you to keep an eye on our website as it’s refreshed often and book online directly to speed up the process and secure your preferred option.
My hotel preference is no longer available and I would like to be placed on the waiting list. Is it possible?
Due to the high volume of demands for the event period, we are not in a position to record all preferences on a waiting list since availability is constantly changing. However, we invite you to visit our website for a satisfactory alternative. You can also contact us directly at any time for any further assistance.
Am I required to make a payment to secure my booking?
Yes. a deposit payment is mandatory for all hotels and no reservation will be confirmed without a deposit receipt. Please refer to the booking terms and conditions for more information.
Can I pay for my stay in advance?
Yes. If you want to prepay your reservation in advance, you can choose the “Full Prepayment” payment method during the booking process.
How far is my hotel from the venue?
In the hotel page description on our website, you can find the indications of how to reach the event venue from your hotel and the estimated time needed by taxi and public transportation (if any). You can also consult the live map on our website, visible on every page, that permits you to locate your hotel and the venue.
What is included in the rate?
All rates include the VAT. Some hotels offer package rates including breakfast and/or city tax, this will be mentioned in the hotel page description, for each room type.
Can I get a discount if I do not want the breakfast which is included in my rate?
There is no possibility of having a discount if breakfast is not needed, as rates are negotiated in advance, as “packages”.
What is the difference between a single, double, and twin room?
A single room has one double bed for single use (1 person).
A double room has one double bed for double use (2 persons).
A twin room has 2 separate single beds for double use. If you would like to have separate beds, you will need to make your reservation under twin category.
I require an early check-in. Is it possible?
An early check-in can be requested to the hotel but cannot be guaranteed depending on the hotel availability the night before your arrival. If you wish to have an early check-in, you must book and pay the previous night.
How do I know my reservation is confirmed?
You will receive an email with the hotel confirmation which includes: guest details, dates, deposit paid and the remaining balance left to pay (if any). You can also access your confirmation and modify your reservation online by clicking on My account button.
Can I transfer my reservation to someone else within my company?
Yes. Name changes are without restrictions at any time.
I need to cancel my booking, is it possible?
Yes, you can cancel your booking anytime, cancellation fees may apply depending on the date of cancellation. For further details on cancellation fees/administrative fees please refer to the cancellation policy.
I contacted the hotel and they do not have my reservation. How can I make sure it is confirmed?
Please note that the hotel cannot access the rooming list until a few days before the event. Hotels hold our rooms under our name, bnetwork, as we act as the official accommodation provider for the event. If you have received a hotel confirmation from bnetwork, your reservation is confirmed.
I need an invoice for my reservation. How can I get it?
Please note that final invoices will be issued by the hotel upon check-out. If required, we can provide you with a deposit receipt.
When and where can I register for the conference?
We are the official accommodation agency for the 2026 EAIE Conference and Exhibition in Glasgow and solely in charge of the accommodation. For further details regarding the conference programme and registration, we kindly suggest you visit the EAIE
Website: https://www.eaie.org
For any further queries do not hesitate to contact us at eaie@bnetwork.com